Get in Touch with Spinboss Casino
Use Spinboss Casino live chat to contact our support team for help with your account, payments or technical questions. Tell us briefly what you need assistance with in the chat form, and our team will help you with your enquiry.
Contact Hours
Live chat: 24/7 (times shown in GMT; BST in summer). Support languages: English, Dutch, German, Swedish, Norwegian and Spanish. Outside phone hours (Mon-Fri 09:00-21:00 GMT, Sat 10:00-18:00 GMT) use live chat, email [email protected], or the Help Centre.
Account, Payment and Technical Support
Support topics
Need help? Spinboss Casino support can guide you through common account, payment and safety queries.
- Login and account access: password resets, two-factor setup and handling locked accounts.
- Registration and identity verification: document upload, ID checks and typical verification timeframes.
- Deposits and withdrawals: accepted payment methods, processing steps and what to expect; we cannot bypass checks or reverse bank transactions.
- Bonus terms and conditions: wagering, max bet and expiry rules plus promo eligibility questions.
- Game errors and technical issues: how to report faults, required screenshots and next steps.
- Safer gambling tools, account restrictions and self-exclusion: setting limits, cool-off options and voluntary exclusion procedures.
When More Information Is Needed
Contact Spinboss Casino support by live chat, email, phone or in-app messaging. The team will review your question and may ask for account details or verification documents if needed to confirm ownership or check a payment. Questions involving payments, verification or formal complaints may require input from the relevant team. An initial reply confirms your request has been received; it does not mean the issue is resolved. If more information is needed, support will follow up through your chosen contact channel.
Alternative Support Options
Contact options
For Spinboss Casino support use [email protected], the site contact form, or telephone support on +44 203 769 1847 (Mon-Fri 09:00-21:00 GMT, Sat 10:00-18:00 GMT). For quick answers check the Help Centre. To raise a formal complaint follow the published complaints procedure via the contact form or the complaints page for follow-up and escalation.