Privacy and Data Policy

At Spinboss Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and services, how we use and protect it, and the choices you have about your personal data.

Information we collect

Personal data

When you create or use an account, we may collect your name, date of birth, address, contact details and information needed to verify your identity. We also keep the details you provide when you contact our support team or update your account.

Technical data

We collect information about how you access and use our services. This may include your IP address, device and browser details, login activity, pages visited and account settings. This information helps us maintain the website, resolve technical issues and protect accounts from unauthorised access.

Transactional data

We keep records of deposits, withdrawals and other account transactions. Depending on the payment method you use, we may also receive information from payment providers to process a transaction or investigate a payment query.

How we use your information

We use your information to manage your account, provide the services you request, process payments and respond to enquiries. We may also use it to verify your identity, monitor account security, prevent misuse and meet applicable legal obligations. Where we offer optional communications, you can manage your preferences through the available account settings or by contacting us.

How we protect and store data

We use appropriate technical and organisational measures to limit unauthorised access, loss or misuse of personal information. Access is restricted to people and providers who need the information for their work. No online service can guarantee absolute security, so we also encourage you to use a strong password and keep your login details private.

We keep information for as long as it is needed for the purposes described in this policy, including account administration and any applicable record-keeping requirements. When it is no longer needed, we delete it or make it anonymous where appropriate.

Cookies and tracking technologies

Cookies and similar technologies help us keep you signed in, remember your preferences, understand how the website is used and identify technical problems. Some are necessary for the site to work; others may be optional. You can review the cookie choices available on the website and adjust your browser settings, although blocking certain cookies may affect some features.

Your privacy rights

You can ask to access the personal data we hold about you or request a correction if it is inaccurate. You may also ask us to delete your data or restrict certain uses of it. These requests are subject to applicable requirements, which may mean we need to retain some records. We may need to confirm your identity before acting on a request.

Sharing information

We may share relevant information with trusted third-party providers that help us operate the website, verify accounts, process payments or protect our services. We may also disclose information where required by law. We expect providers handling personal data on our behalf to protect it and use it only for the agreed purpose.

Changes to this policy

We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to understand how we handle your information.