Cookies Policy

This Cookies Policy explains how Spinboss Casino uses cookies and related browser technologies when you visit our website or use our apps. It describes what these technologies do, why they matter for site functionality, and how you can manage your choices. The language below aims to be clear and practical so you can make informed decisions about your browsing and account settings.

What cookies and similar technologies are

Cookies are small text files stored by your browser or device. They remember information about your visit so pages load in context, settings persist, and sessions remain secure. We also use other local storage such as sessionStorage, localStorage, and similar browser features for short-term state and performance data. When this policy refers to "cookies" it also covers those common browser storage mechanisms that serve the same purposes.

Why cookies are used on Spinboss Casino

Cookies and browser storage help Spinboss Casino provide a functional, secure and personalised experience. Typical uses include keeping you logged in while you navigate, remembering language and display preferences, smoothing deposits and withdrawals flows, protecting accounts from abuse, and gathering aggregated usage data so we can improve page speed and game loading. They also enable basic diagnostics and troubleshooting when things go wrong.

Types of cookies we use

Essential cookies

These cookies are necessary for the website to operate. They enable core features such as secure login sessions, basket and checkout continuity, and core navigation. You cannot opt out of essential cookies without affecting basic site functionality. If disabled, you may be unable to sign in or make payments.

Session cookies

Session cookies exist only while your browser is open. They help maintain a continuous session between pages, for example keeping you logged in while you move from lobby to game and back. Session cookies are removed automatically when you close the browser or end the app session.

Persistent cookies

Persistent cookies remain on your device after you close your browser. They remember choices such as language preference, currency selection made in your account, and any consent settings you have saved so the site behaves consistently on return visits. These cookies are used for convenience and to reduce the need to re-enter the same settings repeatedly.

Functional cookies

Functional cookies store preferences and small configuration details that improve everyday use. Examples include remembering whether you prefer dark or light theme, UI layout choices, video player settings, and minor accessibility options. Turning these off will revert to default settings and can reduce convenience.

Analytics and performance cookies

These cookies collect aggregated information about how visitors use Spinboss Casino pages and which features are most popular. They help us find slow pages, measure game load times, track feature usage and understand trends such as where users drop out of a deposit flow. Data is analysed in aggregate and used to prioritise technical fixes and product improvements.

Preference and language settings

Preference cookies remember language, region-formatting and other personalization choices you set in your profile or via the site interface. They make sure the right content is shown immediately on return visits without extra steps.

Login and session continuity

Cookies used for login help maintain a secure session between page loads and across visits when you choose "remember me" or similar options. These cookies are tied to the authenticated session and are scoped to protect account integrity. You can log out at any time to end the session and clear those session cookies.

Device recognition and diagnostics

Device recognition cookies and storage help detect repeated sign-ins from the same device, provide smoother game loading, and assist support teams when diagnosing errors. They also allow us to flag unusual sign-in patterns as part of security controls.

Security-related cookies

Security cookies support anti-fraud measures such as preventing repeated failed login attempts, managing CAPTCHA state, and enabling secure token refreshes. These cookies do not store your payment details; they maintain session integrity and help protect your account.

Third-party integrations

Some features embed third-party services such as analytics providers, content delivery networks, payment partners and live-chat tools. Those services may set their own cookies. We review these partners and require that they protect data appropriately, but their cookie settings and retention are governed by the partner's policy. You can manage many third-party choices via your cookie settings or through the third party's opt-out tools.

Marketing and communication preferences

If you opt into marketing or personalised offers, cookies may be used to show relevant promotions and to measure campaign effectiveness. These cookies track whether a user has seen a banner or participated in an offer so we avoid repeat messages. If you later withdraw consent, we will stop using cookies for personalised marketing where technically possible.

Consent and cookie controls

How consent is managed on Spinboss Casino

On your first visit you may see a cookie banner with options to accept essential cookies only or to manage preferences. You can change these choices at any time using the "Cookie settings" link in the site footer or via your account privacy settings. When you update preferences we store that choice so you are not asked repeatedly.

Browser controls and clearing cookies

Your browser and device give you fine-grained control over cookies. You can block cookies altogether, delete them selectively, or clear all site data. Clearing cookies typically signs you out and resets saved preferences. For mobile apps, reinstalling the app or clearing app storage will remove locally stored data. If you need guidance, consult your browser or device help menu for step-by-step instructions.

Opting out of analytics and targeted advertising

Where available, opt-outs are provided in the cookie settings panel. You can also use widely available third-party tools and browser add-ons to opt out of cross-site tracking. Note that opting out of targeted advertising does not prevent you from receiving general, non-personalised communications about your account, such as deposit confirmations or security alerts.

Technical diagnostics and performance optimisation

We use short-lived diagnostic cookies to capture errors, monitor load times, and identify bottlenecks. This information is logged in aggregated form and used to prioritise fixes that improve game start times, reduce interruptions in live casino streams, and speed up pages used most often by players.

Aggregated analytics information

Most analytics data we collect is aggregated and anonymised for trend analysis. That helps us understand overall behaviour such as favourite game categories, peak hours for live betting, and common navigation paths without identifying individual players. Aggregated reports are used by product, ops and support teams to improve the overall experience.

What happens if you disable cookies

Disabling some or all cookies will change how Spinboss Casino works. You may be unable to stay signed in, complete deposits, access saved preferences, or use live-chat that relies on session continuity. Pages may load more slowly because certain performance caches are no longer available. Essential functionality is tightly linked to session and security cookies, so fully blocking cookies may prevent key features from functioning.

Retention and deletion of cookies

Session cookies are deleted when a browsing session ends. Persistent cookies remain until they expire or are deleted by you. We only retain data for as long as necessary to provide services, meet legal obligations, and support reasonable troubleshooting. If you clear cookies from your device, stored preferences and sign-in choices will be removed and must be set again.

Updates to this Cookies Policy

We may update this policy to reflect changes in technology or how we operate. When material updates occur, we will publish a revised version with an updated effective date. For specific questions about cookies or to request assistance with cookie settings, contact our support team at [email protected].

Practical tips

If you want the smoothest experience keep essential cookies enabled and use the cookie settings panel to disable non-essential categories you do not want. For maximum privacy, combine browser privacy settings, cookie panel choices and periodic clearing of site data. If you need help, our support team can walk you through options that match your preferences.